Email Training
If you have not already done so, please see our technology primer:
Welcome to Campus Technology
Table of Contents
The recipient fields (TO: CC: BCC:)
Sending with a RETURN RECEIPT
Email System Full Error (need to delete, deleted items)
The recipient fields (TO: CC: BCC:)
- When composing an email message you can choose who will receive the email by putting their email address in the TO: field, the CC: field, or the BCC: field.
- Normally you will place the email address(es) in the TO: field. Everyone in the TO: list will show up to everyone getting the message.
- The CC: field is meant for "Courtesy Copy" - which means that the CC: recipients are getting the email as a "for your information" (FYI) - and generally, the CC: recipients should not feel obligated to reply back to the message. The people that you send the email to in the CC: field show up in the message for ALL recipients.
- The BCC: field is meant for "Blind Courtesy Copy." This works the same way as CC: with the exception that no one receiving the email message gets to see any of the addresses listed in the BCC: field. This is often helpful if you don't want the TO: recipient to know that you sent a copy of the email to the BCC: recipients (for instance, you might send a message to your instructor in the TO: field - but put your home email address in the BCC: field - so that you have a copy of the email sent).
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Sending with a RETURN RECEIPT
Sometimes you want to verify that a message was received by the recipients. You can do this by asking for a RETURN RECEIPT.
When composing your email, click on the OPTIONS button.
Then you will get a new dialog (as shown below). Click on the checkbox for REQUEST A READ RECEIPT FOR THIS MESSAGE. When the recipient reads your message, you will get a return message starting with
READ: Your Original Subject Line
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Email System Full Error (need to delete, deleted items)
When you delete a message - it is not permanently deleted. Instead, it goes to a folder called DELETED ITEMS. This is a safety feature - in case you might accidentally delete a message you actually need.
Periodically - you will need to go into your DELETED ITEMS folder and re-delete the items you want deleted. When you delete the items from this folder (Deleted Items) - they are permanently and forever deleted from your email account.
If you do not empty your DELETED ITEMS folder, it will eventually consume all of the disk quota you have on your account, and you will no longer be able to send or receive new email messages.
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