Problems arise. It's a fact of life. This page will tell you who to contact when problems arise. This way you can get your problem addressed as quickly as possible.

If your network username and/or password does not work:
Barb Palmer: barb.palmer@uwc.edu
Her office is across the hall from the Main Computer Lab in Williams Hall.

If your PRISM username and/or password does not work:
Connie Hutchinson: connie.hutchinson@uwc.edu
Both work in the Student Services department in the Hyatt Smith Hall.

If your Desire2Learn password does not work:
Pat Fellows: pfellows@uwc.edu
Judy Konkel: judy.konkel@uwc.edu (she will forward to Pat)
Her office is room 47 - just right of the Circulation Desk in the library.

If your computer is malfunctioning:
Barb Palmer: barb.palmer@uwc.edu
Her office is across the hall from the Main Computer Lab in Williams Hall.

If you have questions on software use:
Judy Konkel: judy.konkel@uwc.edu
Her office is room 47 - just right of the Circulation Desk in the library.

If you have questions regarding Distance Education rooms or equipment:
Judy Konkel: judy.konkel@uwc.edu
Her office is room 47 - just right of the Circulation Desk in the library.

We hope that his page has been helpful to you. We welcome any suggestions for additions/changes, etc.

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